Table of Contents
Accenture is hiring for the position of Application Tech Support Practitioner/Infrastructure Technology Support Senior Analyst in India. This is a full-time opportunity for candidates with experience in ServiceNow CMDB, Configuration Management, IT Asset Management (ITAM), and Configuration Item (CI) Management.
Interested and eligible candidates can apply online through the official Accenture careers portal.
Accenture Recruitment 2026-Overview
| Particulars | Details |
|---|---|
| Company | Accenture |
| Job Role | Application Tech Support Practitioner |
| Position | Infrastructure Technology Support Senior Analyst |
| Job Number | ATCI-4233675-S1646750 |
| Job Type | Full Time |
| Experience | 3+ years required |
| Preferred Experience | 4+ years ServiceNow; 5+ years IT Asset/CMDB Management |
| Education | Graduate with 15 years of education |
| Required Skill | Configuration Database & CI Management |
| Technical Skills | ServiceNow, CMDB, ITAM, Asset Management |
| Tools | ServiceNow, BMC, Flexera |
| Work Location | Multiple Locations, India |
| Working Hours | Flexible Working Hours |
| Hiring Company | Accenture |
Accenture Application Tech Support Practitioner Job Description
As an Application Tech Support Practitioner, you will act as an ongoing interface between the client and their systems or applications. The role involves supporting enterprise technology environments, managing configuration and asset information, resolving client issues, and maintaining accurate Configuration Management Database (CMDB) records.
The selected candidate will work with technology and operations teams to ensure that configuration items, assets, inventory information, and related documentation remain accurate and up to date.
Key Responsibilities
The major responsibilities for this Accenture job include:
- Perform Asset and CMDB updates.
- Manage service requests related to IMAC tickets.
- Support Discovery and Asset Inventory Reconciliation.
- Perform CMDB and asset data gap analysis.
- Prepare and maintain regular reports and scheduled reporting.
- Maintain current policy and process documentation.
- Track lease and warranty information.
- Support hardware and asset refresh processes.
- Support End-of-Life (EOL) processes for IT assets.
- Analyze client issues and help develop appropriate resolutions.
- Maintain accurate Configuration Item (CI) information.
- Coordinate with relevant teams to ensure effective configuration management.
- Communicate effectively with clients and internal stakeholders.
Required Skills
Candidates applying for this position should have strong knowledge and experience in:
- ServiceNow CMDB
- Configuration Management
- Configuration Item (CI) Management
- IT Asset Management (ITAM)
- Asset Inventory Management
- CMDB Data Management
- Discovery and Reconciliation
- IMAC Ticket Management
- Gap Analysis
- IT Asset Lifecycle Management
- Lease and Warranty Tracking
- End-of-Life Asset Management
- Service Request Management
- Reporting and Documentation
Technical Experience
According to the job description, candidates should have:
- Minimum 3 years of professional experience.
- Strong knowledge of ITAM tools such as ServiceNow, BMC and Flexera.
- Around 4+ years of experience with ServiceNow.
- Around 5+ years of experience in IT Asset / CMDB Management.
- Strong understanding of Configuration Management Database processes.
- Excellent written and verbal communication skills.
Important: The job listing states a minimum of 3 years of experience, while the technical-experience section specifies 4+ years of ServiceNow experience and 5+ years of IT Asset/CMDB management experience. Candidates should carefully review these requirements before applying.
Educational Qualification
Candidates should be:
- Graduates
- Have 15 years of formal education as specified by Accenture.
Who Can Apply?
This opportunity may be suitable for professionals working in areas such as:
- ServiceNow Administration
- ServiceNow CMDB
- IT Asset Management
- Configuration Management
- IT Infrastructure Support
- Application Support
- CMDB Administration
- Asset Management
- Infrastructure Technology Support
Candidates with relevant experience in ServiceNow, BMC, Flexera, CMDB and ITAM should consider this opportunity.
Accenture Job Location
The position is listed for multiple locations in India.
The exact location available to a candidate may depend on Accenture’s hiring requirements and the position/application details.
Work Schedule
Accenture has mentioned flexible working hours for this position.
How to Apply for Accenture Recruitment 2026?
Eligible candidates can apply online through the official Accenture careers portal.
Steps to Apply
- Visit the official Accenture Careers website.
- Search for Application Tech Support Practitioner.
- Verify the Job Number: ATCI-4233675-S1646750.
- Read the eligibility and job requirements carefully.
- Click on the Apply option.
- Complete your candidate profile/application.
- Upload your updated resume and provide the required information.
- Submit the application.
Official Application: Visit the Accenture Careers portal and search using Job Number ATCI-4233675-S1646750.
Important Points Before Applying
- This is a full-time Accenture opportunity.
- The required skill is Configuration Database & CI Management.
- Minimum experience mentioned is 3 years.
- The technical section asks for 4+ years of ServiceNow experience.
- The technical section also asks for 5+ years of IT Asset / CMDB management experience.
- Graduation with 15 years of education is required.
- Strong communication skills are expected.
- Candidates should have relevant experience with ServiceNow, BMC or Flexera.
- Check the official job listing for the latest application status and location details.
APPLY NOW: Click Here
Visit official: Click Here
Check More Work From Office Jobs: Click Here
Disclaimer
This job information is shared for awareness and career guidance purposes based on the available official job listing. Candidates should verify eligibility, job details, location, requirements, and application status on the official company website before applying. RozgarAI does not guarantee selection and does not charge candidates any recruitment or application fees.
Accenture Application Tech Support Practitioner-FAQs
1. What is the Accenture Application Tech Support Practitioner job?
It is an infrastructure/application technology support role focused on CMDB, Configuration Management, IT Asset Management and Configuration Item management.
2. What is the minimum experience required for this Accenture job?
The job listing states a minimum of 3 years of experience. However, the technical-experience section specifies 4+ years of ServiceNow experience and 5+ years of IT Asset/CMDB management experience.
3. What is the required educational qualification?
Candidates should be graduates with 15 years of education, as specified in the Accenture job listing.
4. Which technical skills are required?
Key skills include ServiceNow CMDB, Configuration Management, IT Asset Management, CI Management, asset inventory reconciliation and CMDB data management.
5. Which ITAM tools are mentioned?
The job description specifically mentions ServiceNow, BMC and Flexera.
6. Is this an Accenture work-from-home job?
The provided listing states flexible working hours, but it does not explicitly confirm that the position is completely work from home. Candidates should verify the applicable work arrangement during the application process.
7. What is the Accenture Job Number?
The Job Number is ATCI-4233675-S1646750.
8. How can I apply for Accenture Application Tech Support Practitioner?
Eligible candidates can apply through the official Accenture Careers portal using the job title or Job Number ATCI-4233675-S1646750.
