Amazon SPS Associate ASSR Job 2026 is an excellent opportunity for full-time graduates who want to build a career in e-commerce, customer support, seller onboarding, and business operations. Amazon is hiring for the role of Seller Support Onboarding Associate under the Assisted Self Service Registration (ASSR) team in Karnataka.
This is a calling-based seller onboarding role. Selected candidates will connect with new Amazon sellers over phone and email, guide them through registration, help them activate their seller accounts, and support them in starting their business on Amazon.in.
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Amazon SPS Associate ASSR Job 2026 Overview
| Job Detail | Information |
|---|---|
| Company Name | Amazon |
| Job Role | SPS Associate/Seller Support Onboarding Associate |
| Team | Assisted Self Service Registration (ASSR) |
| Job ID | 10528141 |
| Location | Karnataka, India |
| Employment Type | Full-Time |
| Work Type | Calling-based seller onboarding and support |
| Qualification | Any full-time graduation |
| Languages Required | English and Hindi |
| Shift Requirement | 24/7 rotational shifts, including weekends and holidays |
| Experience | Customer service experience preferred |
| Official Career Website | Amazon Jobs |
About the Amazon SPS Associate ASSR Job 2026
The Amazon SPS Associate ASSR Job 2026 role is designed for candidates who can communicate professionally, solve problems quickly, and support sellers through their Amazon.in onboarding journey.
As a Seller Support Onboarding Associate, you will be the first major point of contact between Amazon and its third-party sellers. You will help sellers understand account registration, product listing, store setup, account activation, and the tools available to improve their marketplace performance.
The ASSR team helps merchant-fulfilled network sellers establish their online stores and begin selling successfully on Amazon.in. This role focuses not only on launching sellers but also on enabling them to grow sustainably on the platform.
Key Responsibilities of Amazon SPS Associate ASSR Job 2026
Candidates selected for the Amazon SPS Associate ASSR Job 2026 will handle seller communication and operational support through phone calls and email cases.
Key duties include:
- Contact new sellers daily through outbound calls.
- Guide sellers through Amazon.in registration and onboarding steps.
- Help sellers activate their accounts and set up their virtual store.
- Explain product listing, selling tools, account requirements, and seller performance practices.
- Provide accurate and timely support under Amazon’s service-level agreements.
- Resolve seller questions and escalate complex issues to relevant teams.
- Coordinate with teams such as Customer Service, Merchant Investigations, and Payments.
- Identify recurring seller issues and suggest process improvements.
- Create or improve internal documentation for common workflows.
- Maintain quality, productivity, attendance, and first-contact-resolution metrics.
- Handle sensitive seller concerns professionally and maintain a positive Amazon brand experience.
Eligibility Criteria for Amazon SPS Associate ASSR Job 2026
| Requirement | Details |
|---|---|
| Education | Any full-time graduate |
| Not Eligible | Diploma and distance-learning qualifications may not be accepted |
| English Skills | Fluent written, spoken, and reading ability |
| Hindi Skills | Fluent verbal communication is required |
| Computer Knowledge | Comfortable with internet, browser tools, MS Office, and Excel |
| Work Schedule | Must be willing to work rotational 24/7 shifts |
| Customer Focus | Strong ability to support and guide sellers |
| Experience | Customer service or process improvement experience is preferred |
Skills Required for Amazon Seller Support Onboarding Associate
To succeed in the Amazon SPS Associate ASSR Job 2026, candidates should have strong communication and customer-handling skills. Since this is primarily a phone-based role, clarity, confidence, patience, and professionalism are essential.
Preferred skills include:
- Excellent English and Hindi communication.
- Strong listening and problem-solving ability.
- Customer service and seller-support mindset.
- Good knowledge of Microsoft Excel and Microsoft Office.
- Comfort using internet browsers and online tools.
- Time management and ability to manage multiple priorities.
- Flexibility to work in a changing work environment.
- Logical reasoning and data interpretation skills.
- Professional composure while handling difficult calls.
- Interest in e-commerce, retail, and online marketplace operations.
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Shift Requirements and Work Environment
The Amazon SPS Associate ASSR Job 2026 requires flexibility to work in a 24/7 operational environment. Candidates may be assigned rotational shifts, including night shifts, weekends, and holidays based on business requirements.
This role is ideal for applicants who can maintain productivity, quality standards, and professional communication regardless of changing workloads. Associates must respond to sellers with urgency while ensuring every interaction remains accurate, respectful, and helpful.
Why Apply for Amazon SPS Associate ASSR Job 2026?
This position offers a valuable entry point into Amazon’s e-commerce operations. It can help graduates gain experience in seller support, customer experience, process improvement, marketplace tools, and operational problem-solving.
Major career benefits include:
- Experience with a global e-commerce organization.
- Direct exposure to Amazon seller onboarding operations.
- Opportunity to improve communication and customer-management skills.
- Practical learning in online retail and marketplace processes.
- Exposure to Excel, internal tools, data interpretation, and reporting.
- Opportunity to work with cross-functional support teams.
- Career development in customer support, operations, e-commerce, or seller services.
How to Apply for Amazon SPS Associate ASSR Job 2026
Follow these steps to apply:
- Visit the official Amazon Jobs website.
- Search using Job ID: 10528141.
- Search for “SPS Associate, ASSR” or “Seller Support Onboarding Associate.”
- Review the complete job description and eligibility requirements.
- Create or log in to your Amazon Jobs profile.
- Upload an updated resume highlighting English, Hindi, calling, customer support, Excel, and e-commerce skills.
- Submit your application through the official Amazon careers portal.
Apply Now For Amazon SPS Associate:
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Applicants should avoid paying money to anyone for recruitment, registration, selection, interview scheduling, or job offers.
Frequently Asked Questions
What is the Amazon SPS Associate ASSR Job 2026?
It is a Seller Support Onboarding Associate role where employees help new third-party sellers register, activate accounts, list products, and start selling on Amazon.in.
Is the Amazon SPS Associate ASSR Job 2026 a calling-based role?
Yes. This is mainly a calling-based role where associates speak with sellers daily and guide them through onboarding and account activation.
Is Hindi mandatory for this Amazon job?
Yes. Candidates must be fluent in English and Hindi because they will communicate with Amazon sellers through calls and emails.
What qualification is required for the Amazon SPS Associate ASSR Job 2026?
Candidates should have completed any full-time graduation. Diploma and distance-learning qualifications may not be eligible according to the job description.
Are night shifts required for this role?
Yes. Candidates must be comfortable working flexible rotational shifts, including nights, weekends, and holidays.
Is customer service experience necessary?
Customer service experience is preferred, but candidates with strong communication skills, technical knowledge, and a customer-focused approach may also apply.
What software skills are needed?
Candidates should be comfortable using Microsoft Office, Excel, internet browsers, and online support tools.
Disclaimer
RozgarAI.com is an independent job-information website and is not associated with, endorsed by, or operated by Amazon. This post is published only for informational and educational purposes based on the job details provided by the employer. Job roles, eligibility, location, selection process, and availability may change at any time. Applicants must verify all information and apply only through the official Amazon Jobs website. RozgarAI.com does not charge any fee for job information or applications and does not guarantee recruitment, selection, interview calls, or employment.
